LukeJarmyn published Surrey fire service forced to use pen and paper during emergency...

Call operators for Surrey Fire and Rescue Service were forced to use pen and paper for nearly 24 hours to log details of emergencies after an IT system went down.Surrey County Council suffered the system failure on Monday afternoon (July 17) and the fire service's system used to log calls and despatch the nearest fire engine was among those affected.The disastrous system failure meant 999 calls had to be logged by hand then fire engines despatched using a much slower method.READ MORE: Fire 'the...

from Surrey Mirror All Content Feed http://www.surreymirror.co.uk/surrey-firefighters-left-without-it-service-for-nearly-24-hours/story-30449721-detail/story.html